Education Services

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StarLine

Educational Support Service

A national parent helpline has been set up, backed by the virtual Oak Academy and staffed by Ofsted inspectors and teachers who have been redeployed to provide advice on home learning to parents during the Covid pandemic. Its aim is to help parents create regular routines and study habits, offering practical advice and resources, such as support with a topic, advice on how to structure the day, deal with difficult behaviour or manage the learning of several children at once.

Open six days a week and covering all subjects and all phases of education. 0330 313 9162 (calls charged at local rate).

Educational Psychology Parent Helpline

Flyer EP Parent Helpline April 2020.doc

Useful links, support and information for parents/carers of SEND children

SEND Operations Team Information

Contact the Mid Essex Team on:

0333 013 9949

Local Authority Support for pupils with SEND and their Families

Home Learning ideas for pupils with SEND

Letter re statutory work March 2020 to families v2 (002).docx

SEND_resources

Useful websites:

The Department for Education coronavirus (COVID-19) helpline is available to answer questions about coronavirus (COVID-19) relating to education and children’s social care. Staff, parents and young people can contact this helpline by calling: Phone: 0800 046 8687 Opening hours: Monday to Friday from 8am to 6pm

Supporting yourself and your family:

Getting Help in Essex: https://www.essex-gethelp.uk/ Find support groups, local services and resources to help you cope during the coronavirus (COVID-19) pandemic
Young Minds for parents: https://youngminds.org.uk/find-help/for-parents/
Activities for families whilst in self-isolation by Home Start: https://www.home-start.org.uk/news/activities-for-families-during-self-isolation

Rethink Advocacy: https://www.rethinkessexadvocacy.org/

Essex All Age Advocacy service provides statutory and non-statutory advocacy for the community in Essex. Phone line remains active between 9am and 5pm, please leave a message with your name and contact details and they will get back to you within the same working day. Advocates are still working and doing all they can to continue to support clients in the best possible way.